Ghana
Grenada
TTOWe are committed to handling personal information responsibly and in accordance with applicable privacy laws and recognized international privacy standards.
By using this website or our services, you acknowledge the practices described in this Privacy Notice. Where the law requires consent, we will ask for it separately.
Information We Collect
The information we collect depends on the way you interact with our website and services.
Personal information
- Contact details: name, email address, telephone number, and mailing address.
- Professional information: job title, employer, company name, and relevant business details.
- Application information: résumé, work and education history, and references when you apply for an opportunity.
- Service information: requested services, preferences, requirements, appointments, or booking details.
- Communications: messages, questions, feedback, reviews, and correspondence sent to us.
Technical information
- IP address, browser, operating system, device type, and device identifiers.
- Pages viewed, time spent, links selected, referring pages, and search activity.
- Approximate location derived from an IP address.
- Cookie identifiers and information from similar tracking technologies.
Information you submit
This includes information entered in contact, application, registration, or booking forms; marketing preferences; comments and testimonials; and documents or files you choose to upload.
How We Use Your Information
Legal bases
Depending on the circumstances and applicable law, we rely on your consent, performance of a contract, compliance with legal duties, or our legitimate business interests such as improving services, securing our systems, and preventing fraud.
Purposes
- Answer inquiries and provide customer service.
- Deliver, administer, and support requested services.
- Process applications, registrations, appointments, and bookings.
- Send confirmations, operational notices, and service communications.
- Improve website functionality, accessibility, content, and user experience.
- Measure performance and understand how visitors use our website.
- Send marketing communications where you have consented or where otherwise permitted.
- Meet legal obligations, resolve disputes, maintain records, and protect our website and users.
International Data Transfers
Information may be processed or stored outside your country, including in the Philippines and in countries where our service providers operate. Privacy standards may differ between jurisdictions.
When required, we use reasonable transfer safeguards such as contractual protections, access controls, encryption, and vendor security requirements.
Data Security
We apply reasonable technical and organizational safeguards designed to prevent unauthorized access, disclosure, alteration, loss, or destruction.
- Encrypted transmission using SSL/TLS.
- Access restrictions and authentication controls.
- Security reviews, maintenance, and system updates.
- Staff awareness and data-protection practices.
- Processes for responding to security incidents.
No online system is completely secure. Please use care when sending personal or confidential information over the internet.
Sensitive Personal Information
Some specialized services may require sensitive information that you voluntarily provide, such as health details, allergies, symptoms, medical conditions, dietary restrictions, or accessibility requirements.
We collect sensitive information only when it is necessary for a requested service, when appropriate consent has been obtained, and as permitted by applicable law. We apply enhanced access restrictions, secure transmission and storage practices, confidentiality controls, and shorter purpose-based retention where appropriate.
Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, our ongoing relationship with you, legal or regulatory duties, dispute resolution, and security.
- Inquiries and communications are retained while needed to respond and provide support.
- Service records are retained during the business relationship and for legally required periods.
- Marketing information is retained until consent is withdrawn or you opt out, plus a short processing period.
- Analytics information follows appropriate provider settings, contractual limits, and industry practices.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely destroy it.
Your Privacy Rights
Your rights depend on your location and the law that applies. They may include:
- Access: request information about personal data we hold.
- Correction: ask us to correct inaccurate or incomplete data.
- Deletion: request deletion, subject to legal exceptions.
- Restriction or objection: limit or object to certain processing.
- Portability: request data in a commonly usable format.
- Withdrawal: withdraw consent without affecting earlier lawful processing.
You may unsubscribe from marketing using the link in an email or contact us directly. To make another privacy request, use the contact details at the end of this notice. We will respond within the timeframe required by law and may need to verify your identity.
California Privacy Rights (CPRA)
California residents may have rights to know the categories and specific pieces of personal information collected, request deletion, correct inaccuracies, and opt out of sale or sharing for cross-context behavioral advertising.
We do not sell or rent personal information for money. Certain disclosures of identifiers, IP addresses, or cookie data to analytics or advertising providers may nevertheless be considered “sharing” under California law.
Submit an opt-out request through Do Not Sell/Share My Personal Information. We will not discriminate against you for exercising applicable privacy rights.
Children’s Privacy
Our general website and services are not directed to children under 13, and we do not knowingly collect their personal information without required parental consent.
If a service is specifically intended for children or families, we may process limited information necessary for enrollment, scheduling, consultation, or another requested service. Where required, we obtain verifiable consent from a parent or guardian and provide appropriate access and deletion rights in accordance with laws such as the U.S. Children’s Online Privacy Protection Act (COPPA).
People under 18 should not submit information through services expressly intended for adults. If we learn that information was collected from a child without required authorization, we will take appropriate steps to remove it.
Data Breach Notification
If a security incident creates a legally recognized risk to individuals, we will investigate, contain the incident, take steps to prevent additional unauthorized access, notify affected people within applicable deadlines, and report to regulators when required. Notices will describe the nature of the incident, information involved, and relevant protective steps where legally required.
Changes to This Privacy Notice
We may revise this notice to reflect changes in our services, technology, business practices, legal obligations, or regulatory guidance. The revised notice will be posted here with a new “Last updated” date. For significant changes, we may provide an additional website or email notice and request consent where required.
Contact Us
For questions, concerns, or requests concerning this notice or our handling of personal information, contact our team: